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External Labwork vid VetEnvoy

EXTERNAL LABORATORY REQUISITIONS

Labwork List Maintenance

Requisitions are managed by way of a list called Labwork. Our Support Department will help you configure this list.

External Labwork Request Fee

Your external lab work request service fee can be set up by our Support Department and would already have your lab’s price-list linked to it. This is one fee and can be set up to add a specific amount to the cost of the tests when charging the client or you can configure a mark-up percentage to be added to the lab price or it can be charged at list price so that you can add a separate labwork fee.

To Raise a Requisition

  1. On the work entry screen, click Reference Lab on the toolbar.

  1. In the Service Code box select your external labwork request fee which will already be linked to your lab’s price list, as outlined above.

  2. Click the tests that you wish to be carried out and click Continue to add to the work entry screen. This will price up the work according to how the prices have been configured.

  3. Once the consultation has been committed, the request will be sent automatically to your lab via VetEnvoy and an entry added to your Labwork list to enable you to monitor the outstanding lab work. To view this list, Click VetEnvoy Services on the Assisi Desktop, click Labwork and all outstanding requisitions will be displayed. An labwork requisition document will be sent to you, via VetEnvoy, which identifies the client and animal for which the test has been requested.

  4. Double-click this entry on the list and select Print Lab Work Enclosure Document and attach this to this requisition before you send the sample/s to the lab. This document is important as it displays the requisition ID which allows the lab to link the sample to the lab requisition that has been received electronically and which, in turn, links the results to the correct animal. If it is not included, then the results will not be attached to the animal’s record.

To View Lab Results

  1. You will receive status updates on the Laboratory list and, once the status indicates that the results have been received, you can view the results in the animal’s history by double- clicking the line entry and selecting Go to Animal.

  1. There will be a line in the history relating to the results – double-click this line to view/print the results.

  2. The Laboratory list entry can then be deleted – double-click and select Delete Item. This will not delete the results, just the outstanding lab request line on your list.