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SELF Attendance OF APPOINTMENTS

There is a facility available that will allow your clients to self attend their appointments by way of a separate application that links into Assisi. The equipment required comprises of a touch screen on a stand with a micro-pc attached to the back of it.

If you wish to use this facility, please contact our support team who will discuss these requirements with you, together with any relevant costs involved and, if you decide to go ahead, arrange for the equipment and application to be installed and configured.

Attendance instructions can be customised and your own practice logo added to the self attendance display.

You can select which of your appointment rooms you wish to enable for self attendance and to which waiting list the appointments for each room should be added.

  1. On the Assisi Desktop, click Settings, Appointment Books and Rooms.

  1. Click on each relevant room and click Allow Auto Attend.

  2. Type in your attendance instructions and select the waiting list for that room.

  3. Click Save.

To Open the Self Attendance Application

  1. Select the Start icon on the left-hand side of the taskbar or

  2. press the Windows logo key on your keyboard.

  3. Select Assisi Self Attendance from the menu. (If you can’t see it in the menu, type Assisi in the search box.)

The application can be closed only by using the Windows Task Manager (Ctrl+Alt+Delete) to prevent it being accidentally closed by one of your clients.

To Self Attend:

  1. Your clients should touch Begin to record their attendance and follow the on-screen prompts.

  2. In order for the appointment to be recognised, they will be prompted to enter the first letter of their surname.

They will then be prompted to identify the species of the animal.

  • If the appointment details cannot be > recognised, the client will be requested to start again or enquire > at reception.

  • If the appointment details can be > recognised, the details will be displayed on the screen for > confirmation.

  1. If there is more than one client with the same surname initial, attending with the same species of animal, the client will be asked to confirm which appointment is correct.

  2. The appointment will be marked attended in the appointment room,

added to the relevant waiting list

and saved to the appointment history with the user recorded as Self Attend.