PAYMENTS
Waiting to Pay List
Client Account Overview Screen
Terms Code
Customer Discount
Aged Debt
Unallocated Cash
Batched Work
Processing Batched Work for Individual Clients/Animals
Financial Transactions Display
To Record a Payment
Automatic Allocation
Manual Allocation
To Change the Payment Method or Branch
To Pick Up Unallocated Cash and Allocate Against an Outstanding Invoice
To Allocate a Credit Against an Outstanding Invoice
To Refund/Reverse a Payment
###If the payment has already been allocated:
- Click on the payment transaction on the client’s Financial > Screen.
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###Click on Transaction Information on the right-hand toolbar and click on Delete Allocations. This will not delete the payment – just the allocation. When prompted whether you really want to delete the allocation/s, click Yes. The allocation/s will be deleted and the payment amount will be converted to Unallocated Cash.
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Record a negative payment –
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The payment method should be the same as that which was originally > entered when the payment was first recorded.
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Type in the payment amount as a negative value, ie to reverse a > payment of £25.00 type in -£25.00.
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The default Narrative for negative payments will be Refund > but this can be overwritten with something more meaningful if > preferred.
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###Post the payment without allocating against an invoice, which will clear down the Unallocated Cash.
### If the payment hasn’t been allocated, proceed from Item 3.
Allocation Adjustment