Account Corrections

ACCOUNT CORRECTIONS

Negative cash on account when an invoice has been fully paid and a credit has been raised to reverse the invoice.

First record a refund for the value of the invoice and allocate that refund against the invoice, making the invoice once more outstanding.

Then record a zero payment – both invoice and credit remain outstanding. Double click the credit to pick up the credit value and double click the invoice to allocate the credit to the invoice.